•   about 6 years ago

Invalid file format?!

I just tried to make my submission as a PDF and was told it was an invalid file format. The PDF is only 953kb so it's definitely not a size issue. Any idea whats going on?

  • 6 comments

  •   •   about 6 years ago

    Make sure you're uploading the right file per submission type: there is a required upload for image files (PDF not accepted) and another for text submission (PDF accepted). Of course, images can also be included in PDF documents, but this is not accepted for the image submission category. Let me know if this helps.

  •   •   about 6 years ago

    I'll test it myself to see if I would have problems as well. I'm still working on my submission. Also, I hope there won't be an overload of uploads around 11pm EST!

  •   •   about 6 years ago

    If you still have problems, I would go ahead and submit the files via the contact email, support@challengepost.com, just to ensure the files are in hand before the deadline. I think it's the timestamp that's most important. The administrators can probably easily move files around on their end. But this is only a suggestion -- no inside info here.

  • Moderator   •   about 6 years ago

    Hi John,

    Are you still having trouble?

    Best,
    Ryan

  •   •   about 6 years ago

    I had the problem uploading too and never could. My colleague did it thru Firefox however I could not. Chrome may be a good option too.

  • Moderator   •   about 6 years ago

    Thanks everyone for trouble shooting. I'm glad your submissions made it in!

    Best,
    Ryan

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